Privacy Policy

1. Data controller

The data controller for the data collected through this website is Patrizio Sarra, as a private individual, manager of Domus63.

For any privacy-related request you can contact the controller at patrik0810@yahoo.it or on +39 392 897 8129.

2. Data collected

  • Data entered during booking: first and last name, email address, telephone number, address, details of accompanying guests and any messages to the host.
  • Data you choose to share when contacting us via WhatsApp.
  • Personal details and identity document data required by the applicable regulations for guest registration and check-in.
  • Payment data: processed directly by the online payment system integrated into the booking engine; Domus63 does not store card details.

3. Purposes of processing

  • Managing the booking and the stay.
  • Processing payments.
  • Communications relating to the booking and the stay.
  • Compliance with legal obligations (including guest registration and tax/accounting obligations).
  • Responding to enquiries and providing assistance.

4. Third-party services used

This website actually uses the following third-party services:

  • Smoobu — the booking engine embedded on this site; the data entered in the booking form is processed through Smoobu to manage availability, rates and bookings.
  • Stripe — online card payment processing, integrated into the booking engine.
  • WhatsApp (Meta) — if you choose to contact us via WhatsApp, the conversation takes place on that platform under its own privacy policy.
  • Google Maps — only as an external link: no data is transmitted to Google unless you open the link.

5. Legal basis and nature of provision

Data is processed to carry out the requested booking, to fulfil the applicable legal obligations and, where necessary, on the basis of your consent.

Providing the data requested during booking is necessary to complete the reservation; without it the booking cannot be managed.

6. Data retention

Data is kept for the time necessary for the purposes indicated and in accordance with the terms established by the applicable regulations, including the retention required by fiscal and public-safety obligations.

7. Disclosure and transfers

Data may be communicated to the service providers listed above, strictly to the extent necessary to manage the booking, the payment and the stay.

Data is never sold to third parties.

8. Your rights

As a data subject you can exercise the rights provided by the applicable data-protection law, including:

  • access to your personal data;
  • rectification or updating;
  • erasure, where applicable;
  • restriction of or objection to processing;
  • data portability, where applicable;
  • the right to lodge a complaint with the competent supervisory authority.

9. Contact

For any question about this policy or to exercise your rights, you can contact the controller at patrik0810@yahoo.it or on +39 392 897 8129.